Current Date/Time: 3/5/2026 3:20:52 PM
Linked Comments
ER-2026-0143
| Comment No. | Date Filed | Comments |
|---|---|---|
| P202600925 |
2/27/2026
11:07 AM
|
I contacted Evergy and was refused service because they said my social security number was off by a digit. Spoke with a supervisor who validated that I had an account with my correct social and somehow this mix up occurred. She was supposed to review and call me back. Never received a call back and when I called back the supervisor said there were no notes on the account. I spoke with a supervisor and she was disrespectful and dismissive. The error was corrected I just can’t believe they are so inconsiderate and when you ask to file a complaint they become passive and act Like the issue has been resolved. |